Privacy Policy
Effective Date: January 1, 2025
Thank you for playing Avadh Games! This Privacy Policy describes:
- The types of personal data we collect and why we collect it
- How we use and manage your personal data
- Your rights and choices regarding your data
This policy applies to all games, websites, and services provided by Avadh Games (“Avadh Games,” “we,” “us,” or “our”). We may periodically update this policy, and will notify you through our website and in‑game notifications.
1. Contact Us
If you have any questions or concerns regarding this policy or our data protection practices, please contact:
Avadh Games
307, Icon World Trade
Rajkot, Gujarat, 360005
Email: [email protected]
2. Data We Collect
2.1 Data You Provide Directly
- Username or player name
- Messages you send to our support or community (e.g., chat logs)
- Information provided in surveys, promotions, or account‑recovery processes
2.2 Data Collected Automatically
- Game progress, internal user IDs, and scores
- IP addresses and mobile device identifiers (device IDs, advertising IDs)
- Usage data (gameplay interactions, preferences)
- Data collected via cookies and similar technologies
2.3 Data from Third‑Party Partners
- Data from connected social media accounts (e.g., Facebook, Google)
- Analytics and advertising data from partners (e.g., Google Analytics, Firebase)
- Payment‑verification data from app stores (Google Play, App Store)
3. Children’s Privacy
We do not knowingly collect or process personal data from users under 13. If you believe we have inadvertently collected such data, please contact us so we can promptly delete it.
4. Why We Collect Your Data
- To Provide Our Services: manage your account, enable gameplay, process transactions
- To Improve Player Experience: analyze behavior, respond to support requests, communicate updates
- To Ensure Security & Fairness: detect/prevent fraud, moderate content
- For Advertising & Marketing: deliver personalized ads, measure campaign performance
- With Your Consent: process data for additional purposes clearly communicated at the time of consent
5. Who Can Access Your Data
- Service Providers: trusted vendors (hosting, analytics, support, fraud prevention) acting on our instructions
- Advertising & Social Media Partners: may collect data under their own policies; links provided in-app
- Legal Obligations: we may disclose data to comply with law, enforce our Terms, or protect rights and safety
6. International Data Transfers
Your data may be transferred and stored outside India. We apply safeguards (e.g., standard contractual clauses) to protect it.
7. Data Breach Notification
In the event of a data breach, Avadh Games will notify affected users promptly under applicable Indian laws and take measures to mitigate harm.
8. Your Rights & Choices (GDPR/CCPA‑Like Protections)
- Access a copy of your personal data
- Correct or update inaccurate data
- Request deletion (we’ll respond within 30 days)
- Object to or restrict processing
- Data portability (where applicable)
- Withdraw consent at any time
- Manage cookies via your browser or device settings.
9. Cookies & Similar Technologies
- Personalized gaming experiences
- Usage analytics
- Fraud prevention
- Targeted advertising
10. Data Security
We implement technical, administrative, and physical safeguards to protect your data from unauthorized access, misuse, alteration, or loss.
11. Data Retention
We retain your data only as long as necessary for our services or to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is anonymized or securely deleted.
12. Reporting & Consultation for Privacy Issues
If you have complaints or concerns about privacy, you may reach out to the following authorities and resources in India:
-
Grievance Officer (Avadh Games)
Email: [email protected]
Address: 307, Icon World Trade, Rajkot, Gujarat, 360005 -
Indian Computer Emergency Response Team (CERT‑In)
Email: [email protected]
Phone: +91‑11‑2436‑6721 -
Advertising Standards Council of India (ASCI)
For concerns about in‑app ads or marketing practices, you can file a complaint at:
Website: https://www.ascionline.org/complaints/ -
National Consumer Helpline (Ministry of Consumer Affairs)
For disputes related to in‑app purchases or service delivery:
Phone: 1915 (toll‑free)
Website: https://consumerhelpline.gov.in/ -
Data Protection Board (once constituted under the Digital Personal Data Protection Act, 2023)
You may file data‑protection grievances through the Ministry of Electronics & IT portal once the Board is operational. -
Local Consumer Forum or Civil Courts
You can also approach your nearest District Consumer Disputes Redressal Commission or civil court under the Consumer Protection Act, 2019, for unresolved issues.
13. Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of India, including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts located in Rajkot, Gujarat, India.